Users can access the WestFax service via online and through our API using a valid username and password combination that is encrypted via SSL while in transmission. An encrypted session ID cookie is used to uniquely identify each user.
WestFax equipment is located at a facility that provides 24-hour physical security with redundant power generators and air conditioners, as well as fire protection systems. Access to the facility is safeguarded by biometric security (finger print scanners with video surveillance).
WestFax enforces tight operational and system-level security by using a minimal number of access points to all production servers.
WestFax licenses the strongest and most recognized data encryption products on the market today, including SSL Certification and PGP, public and private key encryption algorithm. WestFax supports TLS/SSL encryption.
Multiple firewalls protect the network from outside intrusion. Firewall and monitoring systems are all properly licensed from industry leading, well known and established vendors. WestFax monitors, logs and analyzes network and firewall data.
All networking components, Web Servers, Production Servers, Database Servers, and Application Servers are configured in a redundant environment. All data is stored on Database Servers that are clustered with mirrored drives.
WestFax’s internet fax service and fax API enables fax documents to be transmitted securely. Faxes are received in a secure inbox versus a fax machine.
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