Compare / Fax.Plus
WestFax vs. Fax.Plus
Don't pay more for less.
Get compliance, reliability, and integrations from day one.
Compare / Fax.Plus
Don't pay more for less.
Get compliance, reliability, and integrations from day one.
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| WestFax HIPAA Basic Plan | Fax.Plus Premium Plan | |
|---|---|---|
| HIPAA Compliance | Fully HIPAA compliant - BAA Included | Not HIPAA compliant |
| Cost | $14.99 / month | $17.99 / month |
| Included Pages | 500 pages (in / out) | 500 pages (in / out) |
| Overage Cost | $0.03 / additional page - scales with you | $0.07 / additional page - penalties for scaling |
| Support | U.S. based - expert online support | Standard support |
| WestFax HIPAA 1500 Plan | Fax.Plus Business Plan | |
|---|---|---|
| HIPAA Compliance | Fully HIPAA compliant - BAA included | Not HIPAA compliant |
| API & Integration Access | Included | No API access - select integrations included |
| Included Pages | 1,500 pages (in / out) | 1000 pages (in / out) |
| Cost | $39.95 | $34.99 |
| Overage Cost | $0.03 / additional page - scales with you | $0.05 / additional page - penalties for scaling |
| WestFax Enterprise Plan | Fax.Plus Enterprise Plan | |
|---|---|---|
| HIPAA Compliance | Fully HIPAA compliant - BAA included | Fully HIPAA compliant - BAA included |
| Cost | Less than Fax.Plus guaranteed | $0.025 - $0.03 / page |
| Support | Live 24/7 - U.S. based, expert white-glove support | "Priority support" |
| Max. File Size Per Fax | 10GB | 30MB |
| API & Integration Access | Included | Included |
No focus on regulated industries
Not HIPAA compliant for small businesses and sole practitioners
Locks BAA behind high cost enterprise plan
WestFax healthcare plans include HIPAA compliance and a signed BAA without additional costs. Built for healthcare from the ground up, it’s compliant out of the box—whether you’re a solo provider or an enterprise network.
Built specifically to meet the needs of regulated industries. It's why the largest organizations in healthcare trust WestFax.
High overage penalties
No volume discounts
Costs spike with seasonal volume
WestFax keeps overage pricing closely aligned with your plan’s per-page cost, so you’re never penalized for sending more. Even at high volumes, costs stay predictable, and bulk discounts can make scaling even more affordable.
"Great service at such a low price. Really appreciate the value it offers."
No API for business customers
Fewer tools - more manual processes
Limited automation
WestFax offers Microsoft 365/Teams, MFP, and EHR integrations plus API access on business plans—so you can connect to your existing systems without an enterprise account.
99.999%
Uptime
Don't miss out on patient referrals, lost records, and compliance risks.
Yes. WestFax includes HIPAA compliance and a signed Business Associate Agreement (BAA) at all HIPAA plan levels, without extra fees. Fax.Plus only offers HIPAA compliance on enterprise plans, limiting access for smaller healthcare providers.
WestFax offers plans with a lower cost and overage rates that are closely aligned with the per-page cost of your plan, plus bulk discounts for high-volume faxing. Fax.Plus charges higher overage rates and locks certain features, like API access, behind more expensive plans—making it costlier as you scale.
WestFax includes Microsoft 365, Teams, MFP, and EHR integrations on lower tiers, as well as API access from day one. Fax.Plus limits some integrations and API access to its Enterprise plan, reducing flexibility for mid-tier customers.
WestFax, Inc
8085 S Chester St.
Suite 270
Centennial, CO 80112
Toll-Free: (800) 473-6208
Local: (303) 299-9329
Fax: (303) 299-9309
info@westfax.com
Compliance:
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