At our office we always used the “old fashioned” fax machine until we switched our phone system. We started using WestFax… WOW!!! So much better, cleaner, faster and easier to use. Customer service is always very responsive and friendly. Price is great.
SECURE CLOUD FAX Secure Cloud Fax for Healthcare
Built for Healthcare, Trusted by All
Fully HIPAA-compliant with executed BAAs
Easy to integrate enterprise fax platform
Secure, reliable cloud fax for every workflow
WestFax delivers secure, reliable cloud fax across every workflow, from simple online faxing to high‑volume enterprise automation, powered by a transport network built for speed, reliability, and compliance.
New referral from Dr. Kim
Names WestFax best in class for reliable fax delivery!
AI-Powered Automated Workflows
WestFax Comprehend™
Turn faxes into structured, actionable data.
AI extracts key details, integrates them into your systems, and reduces errors—freeing your team to focus on patients, not paperwork.
Why WestFax?
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Fair, transparent pricing that scales with your volume — you pay for what you send.
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Talk to a real person who knows fax — real help on the phone, not a ticket queue.
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Send and receive from the tools your team already uses — nothing new to learn.
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Delivery you can count on, powered by our own carrier-grade fax network.
Why WestFax?
A fax platform teams actually rely on — fair pricing, real people when you need them, and delivery built on our own carrier-grade network.
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Fair, transparent pricing that scales with your volume — you pay for what you send.
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Talk to a real person who knows fax — real help on the phone, not a ticket queue.
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Send and receive from the tools your team already uses — nothing new to learn.
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Delivery you can count on, powered by our own carrier-grade fax network.
For Developers
Programmable Fax API
A clean REST API for sending and receiving faxes at scale — with webhooks that push every status change to your system the moment it happens.
- Robust Provisioning Endpoints
- 256-bit TLS 1.2+ Encryption
- Multi-Part Documents
# Send a fax — multipart/form-data curl --location 'https://api2.westfax.com/REST/Fax_SendFax/json' \ --header 'Content-Type: multipart/form-data' \ --form 'Username="your_username"' \ --form 'Password="your_password"' \ --form 'ProductId="22222222-1111-0000-0000-000000000"' \ --form 'Numbers1="9702895979"' \ --form 'Files0=@"/path/to/document.pdf"'
# Send a fax with the requests library import requests url = 'https://api2.westfax.com/REST/Fax_SendFax/json' data = { 'Username': 'your_username', 'Password': 'your_password', 'ProductId': '22222222-1111-0000-0000-000000000', 'Numbers1': '9702895979', } files = {'Files0': open('document.pdf', 'rb')} res = requests.post(url, data=data, files=files) print(res.text)
<?php // Send a fax with cURL $ch = curl_init('https://api2.westfax.com/REST/Fax_SendFax/json'); curl_setopt($ch, CURLOPT_RETURNTRANSFER, true); curl_setopt($ch, CURLOPT_POSTFIELDS, [ 'Username' => 'your_username', 'Password' => 'your_password', 'ProductId' => '22222222-1111-0000-0000-000000000', 'Numbers1' => '9702895979', 'Files0' => new CURLFile('document.pdf'), ]); echo curl_exec($ch);
// Send a fax over HTTPS package main import ("fmt"; "net/http"; "net/url") func main() { form := url.Values{ "Username": {"your_username"}, "Password": {"your_password"}, "ProductId": {"22222222-1111-0000-0000-000000000"}, "Numbers1": {"9702895979"}, } res, _ := http.PostForm( "https://api2.westfax.com/REST/Fax_SendFax/json", form) fmt.Println(res.Status) }
// Send a fax with HttpClient using var client = new HttpClient(); using var form = new MultipartFormDataContent { { new StringContent("your_username"), "Username" }, { new StringContent("your_password"), "Password" }, { new StringContent("22222222-1111-0000-0000-000000000"), "ProductId" }, { new StringContent("9702895979"), "Numbers1" }, { new ByteArrayContent(File.ReadAllBytes("document.pdf")), "Files0", "doc.pdf" }, }; var res = await client.PostAsync( "https://api2.westfax.com/REST/Fax_SendFax/json", form); Console.WriteLine(await res.Content.ReadAsStringAsync());
The best online fax service for reliable fax delivery.
highest consumer sentiment in its online fax rankings.
Outstanding customer satisfaction
Customers on G2 consistently rate WestFax highly for performance and service.
Read customer reviews
Integrations
Fits Right Into Your Workflow
WestFax drops into the systems your teams already run — with first-class support for the EHR and multifunction-printer workflows healthcare depends on every day.
Inbound faxes land straight in the patient chart — indexed, searchable, and out of the paper tray. Native, API, and routed connections for every major system.
Send and receive right from the copiers your staff already walk up to — no new hardware and no dedicated fax line.
Archive every inbound and outbound fax to your system of record, automatically and in real time.
Single sign-on and automated provisioning keep access locked down and audit-ready.
Send and track faxes from the apps your team already works in — no new window, no new workflow.
Don’t see your system? Wire up any application through our REST API and webhooks.
Built on the WestFax API
The same programmable fax platform powers every integration above — send, receive, and track faxes from your own code in minutes.
Enterprise · Cloud Fax Toolkit
Bridge on-prem systems to the cloud
CFT connects EHRs, printers, folders, databases, and on-prem systems to WestFax Cloud — inbound routing, outbound processing, and full cloud-fax migration, without disrupting the workflows your teams already run.
- Active Directory Sync
- Any-Brand MFP Faxing
- Hybrid Execution
- Advanced Routing
Security & Compliance
Compliant by Design
You’re trusting us with PHI that can decide someone’s care. We hold the certifications that prove we’ve earned it — and we’ll sign the paperwork to back it.
Every fax is protected with end-to-end encryption, strict role-based access controls, and complete audit trails — backed by a Business Associate Agreement.
Explore compliancePricing
Select the Right Plan for You
Whether you send a handful of faxes a month or millions, there’s a plan built to scale right alongside you.
For individuals & solo practitioners
billed monthly, cancel anytime
- HIPAA compliant with BAA
- Send & receive fax
- 1 fax number
- Port your number ($20 fee)
- 3¢/extra page overage
For growing teams & busy clinics
Starting at
billed monthly, cancel anytime
- Everything in Solo
- WestFax API access
- Manage multiple fax lines
- 2.5¢–3¢/extra page overage
For high-volume, multi-site organizations
volume pricing & flexible billing
Talk to Sales- Everything in Team
- Enterprise routing tools
- EHR, MFP & custom integration
- Unlimited user licenses
- Dedicated account manager
- AI data extraction workflows
- Cloud Fax Toolkit
- Advanced admin functions
* Monthly pages are included with your plan, not capped. If you exceed your plan’s included pages, additional pages are billed at the standard overage rate.
Interactive Demo
Send a Fax
Try the Fax Console right in your browser.
See how easy secure, HIPAA-compliant faxing can be — no install, no account, just click through and send.
Reviews
What Our Customers Are Saying
Real stories from the teams who fax every day — rated 5.0 across 150 Google reviews, with more on G2 and Capterra.
I’ve worked with several fax vendors over the years, and WestFax has been the best by far. I’m impressed by their ability to adjust to changing times with cool features like connectors for copiers and the RESTful API. Switching to WestFax was a breeze — the setup was easy.
After 25 years in networks and software this is the best breath of fresh air I have ever seen. The value is so far beyond the competition that it’s almost unreal.
I work in a clinic and WestFax has been so reliable for us. It’s user-friendly, HIPAA compliant, and no issues at all so far!
We moved over a bunch of fax lines and have been extremely happy with the service. The process went very smooth and they offer a lot of features (fax to email, fax to print, web portal access, SSO, etc).
We have zero fax issues now with sending and receiving. After switching to WestFax, things have been straightforward, and the customer support has been hands down some of the best in the tech industry.
We send/receive HIPAA compliant fax on a daily basis. Transmissions are reliable, product is easy to use and customer support is on point.
Our company has used WestFax for over a decade and it’s always a great experience. They’re quick to answer questions and resolve any issues we may have, either by phone or submitting a ticket. We won’t be leaving any time soon!
We switched to WestFax after the frustration of dealing with eFax and we have been so happy! Very simple to get started with and easy to use AND you actually can talk to somebody if you call their customer service!!
What I appreciate most about WestFax is their deep understanding of the healthcare industry and the unique requirements that come with it. Their team was proactive, knowledgeable, and truly supportive throughout the entire implementation.
We have our inbound/outbound Fax API working and we don’t ever think about it. It just works. Documentation was excellent — we were up and running in about an hour.
I’ve used WestFax for over 3 years now. Their platform is reliable and allows seamless sending and receiving of faxes from multiple users and locations. I had to contact WestFax support today and they were prompt and polite.
Now I can send and receive faxes right from my desk without dealing with paper jams or wondering if a fax went through. The instant email confirmations are especially clutch — it gives me peace of mind and helps me stay on top of time-sensitive documents.
Their customer service is second to none, responsive, always going above and beyond to help. The portal is incredibly simple to use. Implementation is step by step and very easy.
Love the WestFax solution. If you need secure, HIPAA-compliant fax solutions for medical or government applications, this is ideal. Fax directly from Outlook or connect the API integration to your server.
Needed a solution for a medical office to move away from a legacy fax server in house that tied in to their EMR software. WestFax was a perfect fit. Not only does it perform without issue, it was also less expensive than the in-house system. Would recommend to anyone looking for a fax service.
The administration portal is intuitive and user-friendly. WestFax integrates seamlessly with our existing Toshiba copiers, and we were able to implement the service and prepare for number porting in just about ten minutes.
It’s hosted. Nothing to maintain. No telecom, hardware or software to buy. It provides HIPAA and PCI compliant faxing with a great user interface.
My business has used WestFax for several years, and they have been 100% reliable. I would recommend them to anyone needing a simple, secure, affordable solution for fax communications.
WestFax is amazing, reliable, fast and at a good price. Highly recommend them to anyone wanting to do e-faxing!
The representative assigned to us was exceptional, making the transition from physical faxing to eFax nearly seamless. They continue to provide outstanding support for all our operational needs.
Ease of use, fast and straightforward fax portal. Using the API made automating certain tasks easier. And someone actually answers the phone when you call — no automated menu system.
Mobile app
Fax from your pocket
The WestFax app puts your fax line on your phone. Send a fax, snap a document with your camera, and check your inbox — all from iPhone or Android.
- Send & receive on the go
- Scan paper documents with your camera
- Get notified the moment a fax arrives
Deliverability
Industry-Leading Delivery Rates
WestFax ensures your faxes get through the first time. Our intelligent routing and carrier-grade infrastructure deliver unmatched completion rates across even the toughest networks.
For every recipient, our engine picks the route most likely to land — TDM or SIP, chosen from 26 years of delivery data.
Blog
From the WestFax Blog
Guides, HIPAA updates, and cloud-fax know-how from the team that runs the network.
ChatGPT and HIPAA Compliance
Using ChatGPT with protected health information could lead to stiff penalties. Here’s what that means for covered entities.
HIPAA Faxing: Build Patient Trust with Transparency and Confidence
See how HIPAA-compliant faxing builds patient trust through data security, compliance, streamlined workflows, and transparent healthcare communication.
Simplifying High-Volume Workflows with Secure Cloud Fax Service
See how secure cloud fax services simplify high-volume document workflows with automated routing, HIPAA compliance, and scalable, error-free faxing.
The Role of Cloud Faxing in Healthcare Hybrid Work Models
Discover how cloud faxing supports healthcare hybrid work models with secure, HIPAA-compliant communication and document access from any location.
Partners
Partner With Us
Three ways to grow with WestFax — refer us to your audience, resell our platform to your clients, or build secure fax right into your product.
Affiliates
WestFax partners with publishers, influencers, and other affiliates to share our industry-leading platform with their audience.
Become an AffiliateResellers
WestFax partners with resellers, MSPs, and technology providers to deliver cloud fax solutions to their clients.
Join the Reseller GroupDevelopers
WestFax helps developers build the best faxing solution into their applications through our powerful API and white-label services.
Developer RegistrationFAQ
Frequently Asked Questions
Yes. WestFax runs in a HIPAA-secure environment, and we sign a Business Associate Agreement (BAA) as standard for healthcare plans.
Right from your web browser, our mobile app, the multifunction printers your staff already use, or programmatically through our API — no fax machine or dedicated phone line required.
Yes. Port your current fax number to WestFax, or pick up a new local or toll-free number in minutes.
Yes. WestFax integrates with major EHRs, multifunction printers, cloud storage, and identity providers — and connects to virtually any app through our REST API and webhooks.
Our routing engine picks the best path for every recipient for greater-than-97% first-attempt deliverability, backed by our uptime SLA and 24/7 monitoring.
Still have questions?
Our team can help you choose a plan, scope an integration, or talk through security and compliance.
We offer transparent plans for individuals, teams, and enterprises, with volume pricing as you scale. See the pricing section above, or talk to sales for high-volume and enterprise needs.
Yes. Our REST API and webhooks let you send, receive, and track faxes from your own code, with SDKs, sandbox access, and white-label options.
Create an account and send your first fax in minutes. For larger rollouts, book a demo and our team will help you migrate.
