HIPAA Compliant Fax Plans
Providing positive control of Protected Health Information (ePHI) requires a disciplined approach to security that permeates business practices, policies, procedures and personnel training.
THE WESTFAX DIFFERENCE
Download our HIPAA Security Matrix
Download our simple 4 page report that distills the WestFax HIPAA compliance measures into an easy to digest format.
We embed security policies and standards compliant practices in our everyday operations to guarantee the privacy, integrity, availability, and accessibility of your electronic Protected Health Information (ePHI).
- BAA AVAILABLE
We offer a Business Associate Agreement for all Secure HIPAA plans. Not just the enterprise plans like other fax providers require. Download our BAA. - SECURE TLS 1.2
for transport and AES 256 Encryption. SSL alone doesn’t cut it. The minimum standard for compliance is TLS 1.2. Learn more. - INTEROPERABILITY
Integrate cloud fax using API, print driver & MFCs. No matter your integration needs, we have seen it before. Contact us today at 303-299-9329 to discuss your particular use case. - SECURE FAX API
RESTful interface allows rapid implementation. Our developers love us! We go the extra mile and provide developer lead integration. You work with our developers and get real world examples and assistance.
COST EFFECTIVE
Over 60% less expensive than traditional Fax server providers.
ANY DEVICE
Fax from your desktop, MFP device, EHR, EMR or phone.
SECURE CLOUD
No more expensive and complex server setup. 100% cloud-based.
LICENSE FREE
No license required or complex seat management.
INTEGRATED
We get you migrated fast with ZERO downtime.
ALL INCLUSIVE
No more expensive piecemeal pricing. No more settling.
PRICING
HIPAA Basic
MONTHLY PRICE
14.99
Starter
500 pages
$0.03 overage
5 Users
AutoPrint
FaxDrive
Print to Fax Driver
BAA Available
Free Trial
Single Line Only
HIPAA 1500
MONTHLY PRICE
39.95
Growth plan
1500 pages
$0.03 overage
up to 10 users
AutoPrint
FaxDrive
Print to Fax Driver
API Access
BAA Available
$4.95/addl line
HIPAA 2500
MONTHLY PRICE
49.95
Small Office
2500 pages
$0.03 overage
up to 25 users
AutoPrint
FaxDrive
Print to Fax Driver
API Access
BAA Available
$4.95/addl line
HIPAA 5k
MONTHLY PRICE
89.95
Medium Office
5k pages
$0.025 overage
Unlimited Users
AutoPrint
FaxDrive
Print to Fax Driver
API Access
BAA Available
$4.95/addl line
HIPAA 10k
MONTHLY PRICE
174.95
Large Office
10k pages
$0.025 overage
Unlimited Users
AutoPrint
FaxDrive
Print to Fax Driver
API Access
BAA Available
$4.95/addl line
HIPAA 20k
MONTHLY PRICE
349.95
Multi-office
20k pages
$0.025 overage
Unlimited Users
AutoPrint
FaxDrive
Print to Fax Driver
API Access
BAA Available
$4.95/addl line
Not sure what you need? Contact us today at 800-473-6208 and we’ll get you a custom quote.
Learn more about our HIPAA Compliant Fax services.
HIPAA fax plans have the following:
- Advanced Security measures and Storage.
- Unlimited storage — never lose a fax again.
- Integrate our Secure Fax API in your application.
- Multiple lines supported / porting fax numbers as well.
- Private & secure — password protection, SSL, TLS encryption for sensitive data.
- Secure data centers.
- Print to Fax Software (Easy EMR integration).
- Advanced routing options and security features.
- Healthcare industry: BAA available for Covered entities.
- No-Storage option to delete faxes after they send.
- Complies with all Health Insurance Portability and Accountability Act fax provisions.
Secure Fax to Email
Sending a fax is as easy as sending an email. We support TLS 1.2 secure email standards.
Check with your IT team to see if you are setup to use Email to Fax functionality.
- PRIVACY RULE
WestFax meets or exceeds the requirements of both the Security Rule and the Privacy rule. As a Business Associate we have the policies and procedures as well as the physical and technical security safeguards that guarantees your compliance. - SECURITY RULE
WestFax addresses each area of concern with cutting edge technology and rock solid systems design. WestFax actively manages and audits its system to provide unsurpassed systems security and incident response. WestFax brings comprehensive compliance support that includes FISMA High / NIST SP 800-53, HIPAA, PCI-DSS Level 1, SOC 2 Type II, and SOC 3. - PHYSICAL SECURITY
WestFax systems are deployed in secure SOC 2 compliant data centers. 24×7 guard staff and Video/DVR surveillance of facility and server cages. ID and Authorization are required to enter building, with extra biometric control of “private cloud” areas. Strictly controlled, logged and audited third party access to the data centers.
- UNIQUE USER IDENTIFICATION
WestFax ensures the username is unique, and that each session providing access to data is authenticated. Password complexity policies are enforced to ensure that passwords cannot be guessed or compromised. WestFax user activity logging captures access and activity. - AUTOMATIC LOG OFF
WestFax applications contain an idle timeout feature that will automatically log out users after a specified period of time. User access and permissions are reaffirmed every time the application is reopened. Applications are designed to prevent “remember me” features, removing risk of password compromise. - AUTHENTICATION
Existing user login requires a username and password. Access to secure messages can be further protected by a multi-factor authentication and administrator controlled Access Control List (ACL). - TRANSMISSION SECURITY
The highest level of TLS encryption available for data in transit either through our secure website or secure API interfaces. WestFax supports TLS protected SMTP email with optional REQUIRE TLS extension in accordance with the IETF RFC 3207. FTPS and SFTP with TLS for safe and secure transport of documents to and from your existing servers.
- ACCESS CONTROL
ePHI data is isolated to servers and storage system in the WestFax “private cloud” environment. Software and systems require user passwords. - DATA INTEGRITY
WestFax protects the integrity of electronic health information on its secure platform via end-to-end encryption and decryption of messages transferred over the TLS protocol. Signature protocol prevents data tampering while data is enroute. To protect against destruction, all messages are securely archived on a central server after encryption. - DATA AVAILABILITY
WestFax assures data availability by providing an online backup option for all data at rest. Redundant data centers and network paths provide always on data availability. - AUDIT CONTROL
Audit logs of external and internal system users are reviewed in real-time to proactively detect and prevent security issues. ID and Authorization is required to enter building, with extra biometric control of “private cloud” areas. Strictly controlled, logged and audited third party access to the data centers. 24×7 guard staff and Video/DVR surveillance of facility and server cages.
