HIPAA COMPLIANT FAX

Providing positive control of Protected Health Information (ePHI) requires a disciplined approach to security that permeates business practices, policies, procedures and personnel training.

The WestFax Difference

EASY MIGRATION. EASY PORTING
We have a lot of experience migrating customers from RightFax, Ring Central and more.
NO LONG TERM COMMITMENT
No more licenses or seats. Enterprise doesn’t mean expensive.
100% CLOUD BASED PLATFORM
No expensive fax server hardware. All features included by default. Send and Receive faxes in the cloud.
DEDICATED IMPLEMENTATION TEAM
No more tech support roulette. We assign you a dedicated rep.

DOWNLOAD OUR HIPAA SECURITY MATRIX
Download our simple 4 page report that distills the WestFax HIPAA compliance measures into an easy to digest format. HIPAA faxing has never been easier!

See how providers utilize HIPAA cloud fax with WestFax.

Dr Taylor Pollei, MD.
is a board certified facial plastic surgeon in Mission Viejo and Irvine California. His practice uses the WestFax HIPAA compliant fax service to transmit ePHI using the WestFax desktop solution, the WestFax print driver and the WestFax mobile app. In this video testimonial Dr Pollei describes how WestFax makes HIPAA compliant fax easy and user friendly.
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WestFax knows HIPAA Compliant Cloud Fax

Check out our Migration overview to get insight on the actual migration process. Migrating from legacy platforms is our expertise.

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HIPAA COMPLIANT
out of the box. Offering complete interoperability with your systems. Whether you are utilizing an EMR/EHR or a Print to Fax driver we can meet any need or requirement.
SECURE TLS 1.2
for transport and AES 256 Encryption. SSL alone doesn’t cut it. The minimum standard for compliance is TLS 1.2. Learn more about HIPAA Compliant.
INTEROPERABILITY
Integrate cloud fax using API, print driver & MFCs. No matter your integration needs, we have seen it before. Contact us today at 303-299-9329 to discuss your particular use case.
SECURE FAX API
RESTful interface allows rapid implementation. Our developers love us! We go the extra mile and provide developer lead integration. You work with our developers and get real world examples and assistance.

HIPAA Basic

MONTHLY PRICE

$14.99

Starter

500 Pages

$0.03 overage

1 User

Print to Fax Driver

BAA Available

Free Trial

Single Line Only

Standard Support
online only

Credit Card Only

HIPAA 1500

MONTHLY PRICE

$39.95

Growth Plan

1500 Pages

$0.03 overage

5 Users

Print to Fax Driver

API Access

BAA Available

$4.95/addl line

Standard Support
online only

Credit Card Only

HIPAA 3K

MONTHLY PRICE

$69.95

Medium Office

3000 Pages

$0.025 overage

25 Users

Print to Fax Driver

API Access

BAA Available

$4.95/addl line

Standard Support
online only

Credit Card Only

ENTERPRISE

MONTHLY AND YEARLY PLANS

CALL

ALSO AVAILABLE THROUGH WESTFAX PARTNERS

Net Billing Terms

SSO/AD Sync

FaxDrive/AutoPrint

MFP/MFD Integration

Print to Fax Driver

Adv. Admin Features

OCR Available

OCR to Direct Message Protocol

API Access

Fax Metadata access

White Label Portal

Priority Call Routing

PGP Security

Security Auditing Tools

Webhooks (inbound/outbound)

EHR Integration

FaxConnect

Custom Coverpages

Secure FTP Access

Unlimited Storage

24/7 Live Support

SLA Agreement

PRIVACY RULE
WestFax meets or exceeds the requirements of both the Security Rule and the Privacy rule. As a Business Associate, we have the policies and procedures as well as the physical and technical security safeguards that guarantee your compliance.
SECURITY RULE
WestFax addresses each area of concern with cutting edge technology and rock-solid systems design. WestFax actively manages and audits its system to provide unsurpassed systems security and incident response. WestFax brings comprehensive compliance support that includes FISMA High / NIST SP 800-53, HIPAA, PCI-DSS Level 1, SOC 2 Type II, and SOC 3.
PHYSICAL SECURITY
WestFax systems are deployed in secure SOC 2 compliant data centers. 24×7 guard staff and Video/DVR surveillance of facility and server cages. ID and Authorization are required to enter building, with extra biometric control of “private cloud” areas. Strictly controlled, logged and audited third-party access to the data centers.

UNIQUE USER IDENTIFICATION
WestFax ensures the username is unique, and that each session providing access to data is authenticated. Password complexity policies are enforced to ensure that passwords cannot be guessed or compromised. WestFax user activity logging captures access and activity.
AUTOMATIC LOG OFF
WestFax applications contain an idle timeout feature that will automatically log out users after a specified period of time. User access and permissions are reaffirmed every time the application is reopened. Applications are designed to prevent “remember me” features, removing the risk of password compromise.
AUTHENTICATION
Existing user login requires a username and password. Access to secure messages can be further protected by a multi-factor authentication and administrator controlled Access Control List (ACL).
TRANSMISSION SECURITY
The highest level of TLS encryption available for data in transit either through our secure website or secure API interfaces. WestFax supports TLS protected SMTP email with optional REQUIRE TLS extension in accordance with the IETF RFC 3207. FTPS and SFTP with TLS for safe and secure transport of documents to and from your existing servers.

ACCESS CONTROL
ePHI data is isolated to servers and storage system in the WestFax “private cloud” environment. Software and systems require user passwords.
DATA INTEGRITY
WestFax protects the integrity of electronic health information on its secure platform via end-to-end encryption and decryption of messages transferred over the TLS protocol. Signature protocol prevents data tampering while data is en route. To protect against destruction, all messages are securely archived on a central server after encryption.
DATA AVAILABILITY
WestFax assures data availability by providing an online backup option for all data at rest. Redundant data centers and network paths provide always-on data availability.
AUDIT CONTROL
Audit logs of external and internal system users are reviewed in real-time to proactively detect and prevent security issues with the online fax services. ID and Authorization are required to enter building, with extra biometric control of “private cloud” areas. Strictly controlled, logged and audited third-party access to the data centers. 24×7 guard staff and Video/DVR surveillance of facility and server cages.