WestFax Blog - Latest News in Faxing

Check out the latest news, updates and trends in digital cloud fax. HIPAA Compliant Fax and Secure Business Fax

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How to Send and Receive Faxes on Android Devices

Our Android app is crafted to turn your smartphone into a portable fax device, allowing you to effortlessly send and receive faxes straight from your Android device.

Learn more about faxing IRS forms

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Streamline Your Tax Process: The Role of Faxing in IRS Submissions

Within a world of global conflict, cybersecurity threats loom large, the security of sensitive information is paramount, particularly during tax season. Faxing, often perceived as "old technology", holds a unique advantage in this regard.

Learn more about faxing IRS forms

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2024 HIPAA Updates - Advancing Patient Data Protection

The Health Insurance Portability and Accountability Act (HIPAA) continues to evolve, reflecting the commitment to uphold patient data privacy within the burgeoning landscape of digital health services.

Learn more about HIPAA

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WestFax's Advanced MFP Fax Integration

Discover the seamless integration of WestFax's advanced MFP fax service, offering a secure, compliant, and efficient solution for all your business communication needs.

Learn more about our MFP Solution

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How to Send and Receive Faxes on an iPhone

Our iPhone app is designed to transform your smartphone into a handheld fax machine, enabling you to send and receive faxes with ease, directly from your iPhone.

Learn more about our iPhone App

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What is the Best Online Fax Service HIPAA-Compliant

Learn about the key factors that define a top-tier HIPAA-compliant online fax service, designed to ensure secure and efficient patient communication for healthcare professionals.

Learn more about HIPAA-Compliant Fax Service

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Three Ways to Fax Enable Your MFP

Modernizing Fax in the Digital Age: Learn how MFPs seamlessly integrate with advanced faxing solutions, enhancing communication efficiency and security.

Learn more about the Fax enabling your MFP

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How to setup Allowed Senders for Email to Fax

Setting up Allowed Senders for Email to Fax is the first step to allow your users or MFPs to send faxes through WestFax. It's quick and easy to add one or more users to one or more fax lines.

Learn more about the Email to Fax

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How Long Does It Take to Send a Fax Online?

Online faxing transmits documents efficiently, with transmission times influenced by internet speed, document size, and the recipient's equipment. Users should account for potential delays, particularly if recipients use outdated machinery.

Learn more about the Speed of Faxing

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The Rise of Online Cloud Faxing and its Role in HIPAA Compliance

In the digital age of 2023, while many traditional technologies have faded into obscurity, faxing has not only survived but thrived, thanks to its evolution into online cloud faxing.

Learn more about Cloud Fax and HIPAA Compliance

 New options for WestFax email receipts

The History of Toll-Free Numbers

The history of toll-free numbers dates back to the mid-20th century. In the United States, the concept of toll-free calling was first introduced in the 1960s.

Learn more about history of toll-free numbers

 New options for WestFax email receipts

New Options for WestFax Email Receipts

Feedback reports are emails you receive after sending a fax from an email. In the past, you could only choose "Yes" to get a receipt or "No" to suppress receipts.

Learn more about WestFax Email Receipts

Image with the title text 2023 HIPAA Changes

2023 HIPAA Rule Changes - Are you Compliant?

The article outlines the 2023 HIPAA changes and the importance of secure fax technology in maintaining compliance and protecting patient data.

Learn more about 2023 HIPAA Rule Changes

PCI Compliance and How Does It Apply to Fax?

PCI Compliance and How Does It Apply to Fax?

Sending or receiving credit card information using fax technology one must ensure that they have proper security measures in place to protect against data breaches and ensure PCI compliance.

Learn more about PCI DSS and Fax

How to Stay HIPAA Compliant with Remote Workers

ChatGPT and HIPAA compliance.

In the United States, where healthcare providers are subject to HIPAA Privacy Rule, the use of ChatGPT with protected health information could lead to stiff penalties.

Learn more about HIPAA and ChatGPT

How to Stay HIPAA Compliant with Remote Workers

How to Stay HIPAA Compliant with Remote Workers

Remote working is great but if employees use their personal computers or mobile devices to send, receive, or view protected health information (PHI), they could be at risk of a violation

Learn more about HIPAA and Remote workers

Is Dropbox HIPAA Compliant?

Is Dropbox HIPAA Compliant?

Dropbox is a popular service for storing and sharing files. Covered entities that are subject to HIPAA should approach Dropbox with caution, though, just as they would with any other technology platform.

Learn more about Dropbox HIPAA Compliance

Everything you Need to Know About HIPAA Compliant Faxing

Everything you Need to Know About HIPAA Compliant Faxing

In this article, we’ll take a closer look at the “why and how” of HIPAA compliant faxing.

Learn more about HIPAA Compliance

Everything You Need to Know About BAA

Everything You Need to Know About BAA

If your organization is a "covered entity" subject to HIPAA's Privacy Rule, it's important that you understand what a Business Associate Agreement (BAA) is and why it's necessary to protect you from liability.

Learn more about BAA

Can you share HIPAA information over text?

Can you share HIPAA information over text?

Is text messaging HIPAA compliant? The general answer is "no", although there are a few scenarios in which limited communication via SMS text messages may be acceptable. Nevertheless, it's not advisable.

Learn more about HIPAA and MFP's

5 Ways HIPAA Compliance Makes You More Secure

7 ways to be HIPAA Compliant with your MFP

This article will address the key steps required to ensure that you are using your MFP in a manner that fully complies with the HIPAA Privacy Rule

Learn more about HIPAA and MFP's

5 Ways HIPAA Compliance Makes You More Secure

5 Ways HIPAA Compliance Makes You More Secure

For healthcare providers, insurance companies, and other entities subject to HIPAA, the security of patients protected health information (PHI) is especially important. By maintaining HIPAA compliance, covered entities are inevitably held to a very high standard for cybersecurity.

Learn more about Cybersecurity

Is Gmail's Confidential Mode HIPAA Compliant?

Is Office365 HIPAA Compliant

Microsoft Office 365 may be HIPAA compliant under certain circumstances, covered entities must be extremely careful, taking proactive measures in order to ensure they do not unintentionally violate HIPA nos Privacy Rule

Why Email is not HIPAA Compliant

Is Gmail's Confidential Mode HIPAA Compliant?

Is Email HIPAA Compliant?

Although it's possible to take steps that make e-mail more secure, there are always some risks involved. Even encrypted e-mails might not always pass muster. If your organization plans to use e-mail to send protected health information (PHI), it's important to consider the risks very carefully.

Why Email is not HIPAA Compliant

Is Gmail's Confidential Mode HIPAA Compliant?

How to Flatten a fillable Adobe PDF file

Flattening a PDF is not hard and can save you a lot of time if you are sending that PDF to another party. Failure to flatten a PDF can result in a loss of data and a lot of fustration.

Learn how to flatten a PDF today.

Is Gmail's Confidential Mode HIPAA Compliant?

Is Gmail's Confidential Mode HIPAA Compliant?

Let's take a closer look at Gmail's confidential mode and compare it to tried and true secure cloud fax service alternatives.

Read more about HIPAA Compliance

How to set up PaperCut to auto print faxes

How to set up PaperCut to auto print faxes

Get your inbound faxing under control with PaperCut. Enable Email to Print to auto print faxes on the WestFax Hipaa cloud fax platform. PaperCut and WestFax together for the win!

Read more about Auto Print

Where is Area Code 844?

Where is Area Code 844?

Area code 844 is a toll-free area code not associated with any specific North American city, region, or state. This means that calls to 844 numbers are free for callers in the United States, Canada, and over a dozen other countries and territories. WestFax provides toll-free 844 numbers for their HIPAA Compliant Fax plans.

Read more about Toll Free Area codes

Fax Cover Sheets for Medical offices, Businesses, Professionals & More

Fax Cover Sheets for Medical offices, Businesses, Professionals & More

Organizations that process ePHI or Electronic Personal Health Information are required by law to protect patient data. If your organization is not using a Secure Cloud Fax solution you risk hefty fines for violating HIPAA and exposing Personal Health Information

Read more about Cover sheets

Higher security and reliability with cloud-based fax solutions.

Higher security and reliability with cloud-based fax solutions.

A whopping 5% of traditional on-premise fax transmissions fail to reach their intended destination. With reliable and deliverable communication being at the center of quality patient care, how can this staggering number be reduced?

Learn more about Higher Security

Copper fax lines are coming to an end.

The End of the Line for Copper Phone Lines

The age of the plain old telephone service (POTS) and ISDN will officially come to an end in August of this year. Now is the time to get your Fax moved to the cloud!

Get your fax into the cloud now.

How to send a Fax from your Multi-Function Printer

How to send a Fax from your Multi-Function Printer

Modern cloud fax services offer substantially greater flexibility than standalone fax machines or multi-function printer/copiers (MFPs) connected to a dedicated phone line. But did you know that you can still use your MFP to send faxes, even with a cloud fax service?

Get your MFP faxing today!

Why does my fax fail?

Why does my fax fail?

Faxes can fail. Sometimes it's for obvious reasons such as busy signals or disconnected fax number but there are other reasons a fax may fail and we'll go into why some fax services are not the same as others.

Learn more about why faxes fail.

The Hidden Cost of an on-premise fax server

The Hidden Cost of an on-premise fax server

For healthcare organizations, legal firms, and others that routinely rely on fax to exchange information securely, the do-it-yourself approach can be extraordinarily expensive. Learn how Cloud Fax can save you time and money today.

Learn more about Cloud Fax

How to use WestFax with GFI Faxmaker Print Driver.

How to use WestFax with GFI Faxmaker Print Driver.

So your organization has GFI Faxmaker and uses the Print Driver to send faxes. You want to move to WestFax for our stability, deliverability and pricing. You aren't the first. Here we'll show you how easy it is to transition to WestFax from GFI faxmaker with no downtime.

How to Use GFI Faxmaker with WestFax

Fax and the Sunken Cost Fallacy

Fax and the Sunken Cost Fallacy

Many organizations will stick with a failing project because they spent a fortune implementing it. Below I discuss a customer who resisted change because of the 'Sunk Cost fallacy' that correcting course would cost more when in reality they can save money and eventually recover some of those losses.

Read more about Sunk Cost Fallacy

How to setup internet faxing on a Xerox MFP copiers

How to setup internet faxing on Xerox MFP copiers

Xerox MFP's are easy to convert to digital cloud fax. Get your Xerox MFP setup to send fax with no fax line. Start faxing without the hard line today!

Setup your Xerox for Cloud Fax.

How to setup internet faxing on a Lexmark MFP copiers

How to setup internet faxing on Lexmark MFP copiers

Have a Lexmark MFP or copier? Lose the fax line and get digital today. Get your Lexmark MFP setup to send fax with no fax line. Cloud fax has never been so easy!

Setup your Lexmark for Cloud Fax.

Is Area Code 844 Toll-Free?

Is Area Code 844 Toll-Free?

"Want to know if 844 numbers are toll-free or not? Find out here! We also discuss other toll-free area codes such as 888,877,855,855, and 833

Read more about Toll Free Area codes

How to setup internet faxing on a Toshiba MFP copiers

How to setup internet faxing on Toshiba MFP copiers

Get your Toshiba MFP's setup today. Getting your fax on digital is easy. Lose the hard line and setup Toshiba with WestFax Cloud fax today!

Setup your Toshiba for Cloud Fax.

How to setup internet faxing on HP MFP copiers

How to setup internet faxing on HP MFP copiers

No more hard fax lines needed. Get your HP MFP setup to send fax with no fax line. It only takes minutes to get setup.

Learn More about setting up your HP

WestFax API Call breakdown: Fax_SendFax

WestFax API Call breakdown: Fax_SendFax

We breakdown the parameters needed for Fax_SendFax and let you know how to get started fast with our HIPAA Compliant Fax API

Learn More

Here is why HIPAA Compliant fax technology will remain important in healthcare.

Here is why HIPAA Compliant fax technology will remain important in healthcare.

Being secure, fax enables protection of patients’ privacy and complies with the Health Insurance Portability and Accountability Act (HIPAA). However, HIPAA compliance requires several conditions to be met.

Learn more about HIPAA Fax in healthcare

Cloud Fax use in the legal industry. Why Fax is still the most secure option.

Cloud Fax use in the legal industry. Why Fax is still the most secure option.

The internet and email affected all sorts of communication till then and turned it all into obsolete technology, but fax service miraculously survived. Though not as popular as it was in the 1980s, the fax technology is still a favorite mode of communication in many fields in the US, especially among the lawyer community.

Learn more about WestFax and the Legal industry

How Cloud Fax Replacing Fax Servers

How Cloud Fax Replacing Fax Servers

Modernized fax services offer a web interface, which has different quality of utility depending on the software and functionality. The process of sending a fax via email is substantially straightforward and doesn’t vary much from service to service. Sending a fax over the Internet typically involves simply typing in a telephone number.

Learn more about Cloud Fax services

Who is still using fax machines?

Who is still using fax machines?

Fax technology has been around since the 19th century though its use began to peak in the 1980s and 1990s. Even the email came nearly 100 years after the first facsimile device. Who is still using old school fax machines when there are so many faster fax options?

Learn more about green practices
How OCR data extraction from documents is crucial in many workflows

How OCR data extraction from documents is crucial in many workflows

Digitization of work and increasing automation show what the current pace of technological growth means for the future of work. Let’s look at how extracting data from documents is key for many workflows.

Learn more about data extraction
Local Fax Services Near Me

Local Fax Services Near Me

We provide fast, reliable, and affordable fax services near you. No matter what type of document you are sending or receiving, we willl help you send it quickly and easily.

Send a Fax today
Advantages and disadvantages of OCR over human data entry

Advantages and disadvantages of OCR over human data entry

Manual data entry has always been tedious and error-prone. With the introduction of smart software solutions like Optical Character Recognition (OCR), which electronically converts text into data, you can efficiently concentrate on strategic decisions and tasks.

Learn more about ocr practices
Best Practices: HIPAA Procedure and Policy Templates

Best Practices: HIPAA Procedure and Policy Templates

A Healthcare or Provider that deals with PHI (Protected Health Information) must comply with HIPAA. However, compliance is not easy. A HIPAA procedure and policy template is a simple utility for your organization to get on the same page.

Learn more about HIPAA Policy Templates

What are the Duties of a HIPAA Compliance Officer?

What are the Duties of a HIPAA Compliance Officer?

What exactly does a HIPAA Compliance Officer do? Here is a list of the primary responsibilities that person must perform to ensure their organization is HIPAA Compliant.

Learn more about HIPAA Compliance Officers
5 Tips for HIPAA Compliant Faxes

5 Tips for HIPAA Compliant Faxes

It is important to follow some best practices whenever you are sending or receiving PHI via fax. Here is a list of five key practices that will help you and your organization remain fully compliant with the HIPAA Privacy Rule.

Check it out now
Fax Cover Sheet Examples

Fax Cover Sheet Examples

In order to send a fax, you must first create a fax cover sheet. Learn how to do so here!

Check it out now
What is GLBA and How Does it Apply to Faxing?

What is GLBA and How Does it Apply to Faxing?

The Gramm–Leach–Bliley Act (GLBA), also known as the Financial Services Modernization Act of 1999, requires financial institutions, – including many organizations that aren't traditionally viewed as such, – to explain their information-sharing practices to their customers and to safeguard sensitive data.

Learn more about GLBA here
API: How to get your ProductId programatically

API: How to get your ProductId programmatically

You will need to get the ProductId which is the unique identifier for your fax line. Each fax line has a different unique GUID (or Hashed ID) which allows you to send / receive and manage your faxes individually.

Get your ProductId and developing today
In What Ways is HIPAA Misused or Abused?

In What Ways is HIPAA Misused or Abused?

There are a number of misconceptions about the HIPAA privacy rule, though. That can sometimes lead to situations in which information is withheld unnecessarily (or even illegally), or barriers to the delivery of quality care to patients.

Learn more about HIPAA Abuses
What Personal Information is HIPAA Protected and What is Not?

What Personal Information is HIPAA Protected and What is Not?

When most people hear HIPAA, they immediately think of the privacy of their personal health information. In legal parlance, this is referred to as protected health information (PHI) or electronic protected health information (ePHI). There are some common misconceptions as to what exactly HIPAA does or does not protect, though.

Learn more about the dos and don'ts of HIPAA
HIPAA Guidelines and COVID-19

HIPAA Guidelines and COVID-19

In response to the COVID-19 pandemic the US Department of Health and Human Services (HHS) has issued special guidance with respect to the sharing of information about patients, including people infected with the SARS-CoV-2 virus.

Learn more about HIPAA and COVID-19
Going Paperless: Small Steps To Sustainability

Going Paperless: Small Steps To Sustainability

As we celebrate Earth Day, its worth spending a few minutes to think about some of the small steps we can all take to make a difference in the health of our planet. If you operate a business, non-profit, or healthcare organization, theres one very important thing you can do that will help you achieve your sustainability goals: that is, to reduce your paper consumption.

Learn more about green practices
Whats New in HIPAA in 2021?

Whats New in HIPAA in 2021?

The HIPAA Privacy Rule was developed shortly after the law was initially passed, and it has evolved over the years to adapt to changes in technology and in the healthcare system itself. What new developments should covered entities be aware of? Here are some key highlights from the first few months of 2021.

Learn more about the HIPAA Changes in 2021
How to Become a HIPAA Compliant Medical Office

How to Become a HIPAA Compliant Medical Office

We all recognize that patient privacy is important, but in many cases HIPAA violations simply occur when healthcare providers often overlook some of the gaps in the processes and tools they use to manage patient information. Here are some tips for making sure your medical office is doing everything possible to remain HIPAA compliant.

Learn more about HIPAA Compliance in the office
SPF and Email to Fax. Why SPF is required.

SPF and Email to Fax. Why SPF is required.

If you use Email to Fax you may have received an Email failed SPF validation message. You may be scratching your head wondering what this is about. Not to worry! The issue is quickly solvable and a good idea to boot. First, we will explain what SPF is and why it is important you have it setup, and we will also offer some technical information that will help your IT staff get it done quickly and easily.

Learn more about SPF and Email Setup
8 most common reasons your port request is rejected.

8 most common reasons your port request is rejected.

The idea of porting over a fax number can seem daunting. Everything has to be perfect and if you mess it up it will get rejected for some reason. While it can be a pain, the reasons that a port request fails is actually pretty limited and avoidable. Here are eight reasons that a port request may fail.

Learn more about port requests
What Information Does HIPAA Protect?

What Information Does HIPAA Protect?

The Healthcare Insurance Portability and Accountability Act (HIPAA) of 1996 is widely known as one of our country's most important privacy protection laws. HIPAAs privacy protections are covered under the HIPAA Privacy Rule. So which information does HIPAA protect, exactly?

Learn more about HIPAA protections
Using Cover pages in Email to Fax.

Using Cover pages in Email to Fax.

Great news! Last month, as you may or may not know we rolled out built in cover pages into the Print Driver and the Fax Console. Now we have integrated cover pages into Email to Fax. Now, adding a cover page is as simple as adding a little piece of text into your email subject.

Check out Email to Fax cover pages.
Fax Terminology Explained

Important Fax Terminology Explained

It’s easy to get lost in some of the three and four-letter acronyms that surround the world of business fax, healthcare fax, and telephony. Terms like Caller ID, CNAM, and CSID are sometimes used interchangeably, even though there are some very important distinctions. Others, such as DNIS and DID, are also important to understand. Here’s a brief guide to some of the essential terms that come up when we are talking about fax.

Learn about it all here!
How to move from Twilio Fax API to WestFax API in 15 minutes or less

How to move from Twilio Fax API to WestFax API in 15 minutes or less

Twilio Programmable Fax is set to sunset in December 2021. We will show you how to get your fax api converted from twilio to Westfax. In this how-to we will show you how to send a fax via the WestFax HIPAA Compliant fax api in 15 minutes or less.

Migrate your Twilio Fax to WestFax today!
How to Send a Fax from Your Multi-Function Printer (MFP)

How to Send a Fax from Your Multi-Function Printer (MFP)

Fax technology continues to play a critically important role in healthcare, financial services and government institutions. It has come a long way since the early days of dedicated phone lines and thermal fax paper, though. Medical providers, in particular, rely heavily on the security and reliability of electronic fax to stay in compliance with HIPAA. In most small offices and home offices, fax can still play an important role, especially where security is a high priority.

Get your MFP setup for Email to Fax today!
How to Send a fax with the new WestFax Print Driver

How to Send a fax with the new WestFax Print Driver

WestFax provides multiple ways of sending a fax, making the process simple and painless. Most don’t even require you to walk away from your computer. One popular method is to use the WestFax Print To Fax driver. It’s a small program that installs on your computer and emulates a Windows printer. Once you have installed it, sending a fax is as easy as printing a document.

Find out more about the new Print to Fax Tool
6 Reasons HIPAA compliant cloud fax is better than on-premises servers

6 Reasons HIPAA compliant cloud fax is better than on-premises servers.

Faxing is still a key component to interoperability. This trusted and reliable medium has served healthcare well for decades and continues to perform where other platforms struggle with standards and adoption.

Find out more about HIPAA Cloud Fax!
Fax Confidentiality Statements: Why they are important

Fax Confidentiality Statements: Why they are important.

It’s good practice to include a confidentiality statement as part of a cover page for any fax that may include sensitive information. Here are some guidelines for putting together a good fax confidentiality statement.

Learn why confidentiality statements are important
What is a Business Associate Agreement and Why Do I Need It?

What is a Business Associate Agreement and Why Do I Need It?

If you are a healthcare provider, insurance company, or other entity covered under the Health Insurance Portability and Accountability Act (HIPAA) of 1996, you may have heard of something called a Business Associate Agreement (BAA). The BAA is a critical part of making sure that you are meeting HIPAA requirements; and if you don’t have a BAA in place, it could end up costing you a lot of money.

Learn more about Business Associate Agreements
Is your fax provider HIPAA Compliant

Is your fax provider HIPAA Compliant?

Sending protected health information in electronic format (ePHI) by fax is permitted within HIPAA, provided that appropriate measures be taken to guard against unauthorized access to that information. So what exactly are appropriate measures? We'll go into detail and discuss what a HIPAA Compliant fax service is.

Learn more about HIPAA fax
Mobile fax apps and HIPAA compliance

Mobile fax apps and HIPAA compliance

Much of the information that is shared between hospitals, doctors, insurance companies, and other healthcare entities is sent using fax. After all, fax is highly secure, flexible, and easy to use. For organizations that are sending and receiving Protected Health Information (PHI) and other confidential data, however, special precautions need to be taken, especially with regard to the use of mobile devices.

Learn more about mobile fax apps
#FAX your elected officials

#FAX your elected officials

As we enter into the 2020 election season, it’s important to keep in mind that our system of government is designed to be responsive to the needs of its citizens. Your national, state, and local representatives need to hear from you.

Learn more to make your voice heard!
IRS recommends fax to claim tax refunds under the CARES act

IRS recommends fax to claim tax refunds under the CARES act

These claims can only be submitted using traditional paper-based forms; there is no electronic filing option available. To speed up your refund, the IRS is highly recommending that claim forms be sent via fax. If you want a clear paper trail to provide backup showing exactly what you sent and when you sent it, then electronic fax is by far the best option.

Learn more about the CARES act claim process!
Fast and Secure: Submit Your PPP Loan Forgiveness Application Using WestFax

Fast and Secure: Submit Your PPP Loan Forgiveness Application Using WestFax

If you are one of the vast majority of small and mid-sized businesses that received a loan from the Paycheck Protection Program (PPP), you will probably be submitting a PPP Loan Forgiveness Application sometime in the near future. With tens of thousands of dollars (or potentially millions) at stake, using WestFax for your PPP Loan Forgiveness Application is a smart move.

Learn More about PPP loan forgiveness
Four Ways to Send a Fax

Four Ways to Send a Fax

Banks, healthcare, and government offices continue to use fax routinely. Nearly every member of Congress has an inbound fax number. A foundational rule of marketing says that you should make it easy for customers to communicate with you; so it only makes sense to add electronic fax to your business communication toolbox.
We'll show you how to send a fax four ways.

Learn more about sending a fax
Save your fax document from a BASE64 object to a pdf

Save your fax document from a BASE64 object to a pdf

Sending a fax is easy as you may have already discovered, but what about retrieving a fax document for an inbound fax?In this article we’ll detail the process for converting your inbound faxes into actual documents.

Learn more about API and BASE64.
How to port your hardline fax number to digital cloud fax

How to port your hardline fax number to digital cloud fax

You are paying for a dedicated phone line, fax machine upkeep and the paper and ink supplies. But you want to keep your fax number, and the process (you think) is a pain. Just know that it isn’t hard at all and here is how to do it quickly and easily. There is no better time to go to Digital Cloud Fax.

Learn how to porting process
Digital Cloud Fax Technology and Interoperability in Healthcare

Digital Cloud Fax Technology and Interoperability in Healthcare

From its analog origins in the sixties to the infinitely scalable Digital Cloud Fax platforms today that can send/receive/process and manage millions of faxes; Fax has never been as robust and powerful. The future of Fax and its role in healthcare has been a topic of much discussion but with the vision of an all-digital healthcare system still evolving, fax is seeing its architecture evolve to meet the challenges of complete interoperability.

Learn about Digital fax and interoperability
API Values and Return Parameters [DECODED]

API Values and Return Parameters [DECODED]

Unless you are deep diving into the SDK you may miss some of the enum values that are useful for implementing the API. What are Enums? Basically they are a list of values that can be used as an input value for a web service or they are presented as output values. What does that help with? It allows you to have some control over the flow. We’ll look at the most frequently used API calls and break down the values allowed.

Explore API values and return parameters
What is a HIPAA Compliant Fax?

What is a HIPAA Compliant Fax?

I recently had a routine medical checkup and as I was signing in I always look over to see if they have an old fax machine sitting somewhere. At some point a medical assistant asked one of the ladies at the desk if the fax needed a cover sheet. The woman at the desk quickly assured her that all faxes get coversheets no matter what. "All Faxes get cover sheets! No exceptions…ever!". It's good to see my Doctors office take HIPAA so seriously.

Learn about HIPAA compliant Fax
Most Common HIPAA Violations and how to Avoid them.

Most Common HIPAA Violations and how to Avoid them.

HIPAA violations occur everyday. The best way to avoid HIPAA violations is for them not to occur in the first place. HIPAA laws are complex and they are subject to continuous change. The best defense is a good offense and in today’s medical environment there are no excuses for untrained personnel and careless mistakes.

Learn about the most common HIPAA violations
4 Ways to increase your productivity and maximize your business impact.

4 Ways to increase your productivity and maximize your business impact.

Every entrepreneur from the guy fixing cars out of his garage to someone running a consultancy knows that time is the #1 problem. Not enough time to get everything done. We cut corners, sacrifice effectiveness and in the end we hurt our business. These are some less common and not usually hit upon ways to increase productivity and maximize your time on the important work of executing your business priorities.

Increase your productivity today!
Why HIPAA Compliant Cover Sheets Are Important.

Why HIPAA Compliant Cover Sheets Are Important.

So Let’s talk about HIPAA fax cover pages. Do you really need to include a cover sheet? The short and only answer is YES. When handling sensitive medical information there is no wiggle room with regards to HIPAA safeguards. There are no guidelines on what a cover sheet should contain if transmitting HIPAA protected information however most agree that the following safeguards should be employed.

Learn why cover sheets are important
How to add the WestFax API into your enterprise application

How to add the WestFax API into your enterprise application

You have your enterprise application coded but you need to be able to send faxes occasionally. Sure, you could just generate a PDF, Print it off and then fax it. But with just a few lines of code you can integrate faxing into your application.

Here are some simple instructions to get your application fax enabled.
When Your Fax Machine Dies... How to get Digital Quick!

When Your Fax Machine Dies... How to get Digital Quick!

So the old fax machine finally bit the dust. What to do now? Do you run to the store to buy a replacement or maybe this is a great time to go digital finally. Going digital isn't as hard as you think.

Here is a simple guide to getting digital fast.
How to Convert Your Company to Online Faxing in Three Easy Steps

How to Convert Your Company to Online Faxing in Three Easy Steps

Maybe your old fax machine died or you are tired of dealing with stacks of old faxes that you have to shred every month and you wish there was a better way. Online faxing isn't new but if you are still using your old fax machine then now is the best time to convert to online faxing.

Convert your company today!
Four Reasons You Need an Online Fax Service.

Four Reasons You Need an Online Fax Service.

If you have worked in an office that utilizes faxes we all have that love / hate with our fax machines. Whether it is a trusty old machine that never fails or some fancy copier integrated fax that, despite it being brand new, still suffers failures and odd error codes and at times you want to bash it to pieces out in the parking lot.

There has never been a better time to switch
Five Time Saving Tools for your Phone to Maximize Productivity

Five Time Saving Tools for your Phone to Maximize Productivity

We are a mobile addicted population and we have no intent on trying to change that habit but we do have some ideas to optimize your use of the portable computer you carry around with you all day.

Here are five tools you should check out today
Five Benefits of Cloud Fax for Medical Offices

Five Benefits of Cloud Fax for Medical Offices

The fax machine as an office appliance is outdated, insecure and a complete waste of time and money. How can you be sure that patient records are secure? Is someone monitoring the fax machine 24/7? Fax is still the best way to securely transfer patient records, but not with a traditional fax machine. Smart medical offices managers are making the switch to cloud based fax solutions and it’s easier than you may think.

Here are the five benefits of making the switch today
Five Tools for Digital Nomads

Five Tools for Digital Nomads

Traveling the world and working remotely is a new hot trend. Whether your destination is stateside or at an exotic location you will find that living remotely can pose an interesting set of challenges. There are plenty of websites dedicated to digital nomadism but here are 5 easy ways to keep things running smoothly.

Explore the tools now
How Green is your Fax?

How Green is your Fax?

More and more businesses are going green. In the early days of the eco-friendly movement businesses would spend more money to buy recycled paper and materials with the expectations that consumers would utilize their services or products over non-green competitors.

Get greener today.
Fax to Email: Going green and saving money too!

Fax to Email: Going green and saving money too!

As a society we still go through too much paper. Even in this digital age we are still inundated with paperwork and documents daily. In contrast faxing has actually led the way in reducing paper waste with more usage of Fax to Email and online digital fax solutions.

Get green today!
What is HIPAA?

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) is a United States legislation, signed in 1996. The goal of HIPAA was to standardize the electronic transmission of medical transactions. HIPAA also helps to protect against fraud, wasted health insurance and healthcare, and abuse. It also makes it easier to acquire long-term care and insurance.

Learn more about HIPAA
Feds Kill E-mail In Favor of More Secure Fax for FOIA Requests

Feds Kill E-mail In Favor of More Secure Fax for FOIA Requests

The Freedom of Information Act is a federal statute passed in 1966 that allows ordinary citizens in the United States to access documents and information held by the government. The Federal Bureau of Investigation is making some much needed changes to the way FOIA requests are submitted starting March 1st in order to deal with these requests via a more secure method. The FBI is now completely abandoning e-mail requests in favor of good old secure fax.

Read about the FBI and FOIA requests
Will Fax Ever Die?

Will Fax Ever Die?

In 2014 WestFax celebrated the 50th anniversary of the fax machine. In 1964 at the height of the British pop invasion while America was still reeling from the Kennedy assassination, Xerox invented the modern office fax machine. While this office equipment staple has lost much respect over the past several years, it still remains essential to most businesses. Particularly businesses that require secure document transport to maintain HIPAA compliance. Marketing departments in every industry are also rediscovering the power of fax advertising to avoid spam filters and present a unified communication approach to reinforce their digital marketing efforts.

Learn more about Fax
History of the Fax, and Why it's not Going Away.

History of the Fax, and Why it's not Going Away.

The origin of the "Fax" machine has it’s roots much earlier than the more widely accepted invention of the fax by Xerox corporation in 1964. If you want to look back into history over the mechanism for reproduction of a printed object over long distance you have to look back to Scottish inventor Alexander Bain, who worked on chemical mechanical fax type devices and in 1846 was able to reproduce graphic signs.

Read More about the history of the fax machine