GLBA compliance

GLBA applies to all organizations, regardless of size, that are “significantly engaged” in providing financial products or services to consumers — including many companies not traditionally considered financial institutions: check-cashing businesses, payday lenders, mortgage brokers, non-bank lenders, appraisers, retailers that issue branded credit cards, tax preparers, and courier services. It also reaches companies that receive information about customers of other financial institutions, such as credit reporting agencies and ATM operators.

Beyond their own safeguards, covered companies are responsible for ensuring their affiliates and service providers — including cloud-based software providers — protect customer information in their care. Implementing secure, real-time electronic delivery of financial data is crucial to meeting this mandate.

WestFax takes security seriously. We serve thousands of customers of every size with the protocols and policies in place for a complete, robust security framework — a fax network built to meet the enterprise faxing needs of financial organizations every day.

Transmitting or receiving personally identifiable information (PII) by fax requires encryption from origin to transmittal and while the data is at rest. We store faxes in the cloud encrypted with AES-256, and require TLS 1.2+ protocols point to point so data is encrypted through its entire document lifecycle.