Regulatory compliance

Canadian data residency & PIPEDA

PIPEDA compliance means protecting the personal information of Canadians under Canada’s Personal Information Protection and Electronic Documents Act — handled, stored, and disclosed responsibly, alongside PHIPA and provincial privacy laws. WestFax’s Canadian cloud fax data center keeps transmissions, processing, and storage entirely within Canada, so customer data never has to cross the border to stay compliant.

A technician inspecting server racks in a secure data center
PIPEDA

The stakes

Why data sovereignty matters

Canadian organizations face strict obligations around personal and health data.

  • PIPEDA. Requires the protection and appropriate handling of personal information across Canada.
  • PHIPA (Ontario) & HIA (Alberta). Impose additional rules on the storage and use of health information.
  • Cross-border risk. Exposure to the U.S. CLOUD Act is avoided when data never leaves Canada.
  • Trust. Domestic hosting builds trust with patients, clients, and partners who demand sovereign, secure data.

Built in Canada

How WestFax complies

WestFax is built with regulated Canadian industries in mind.

  • End-to-end Canadian faxing. Transmission, processing, and storage all stay in-country.
  • Tier III-equivalent facility. Biometric access, redundant power, climate control, and 24/7 monitoring.
  • Logical separation. Canadian customer data can be walled off from U.S. systems.
  • Advanced encryption. AES-256 at rest and TLS 1.2+ in transit.
  • Audit-ready infrastructure. Fully auditable and compliance-ready by design.

No trade-offs

Security without compromise

Healthcare-ready

HIPAA, PIPEDA, and PHIPA compliant, with a BAA available for healthcare providers.

Reliable performance

99.999% uptime, high fax completion rates, and redundant systems.

Support that cares

North American-based live support teams with real experts.

WestFax Canada: secure, compliant, reliable.

When compliance isn’t optional, you need a fax partner designed for regulated industries. Download the datasheet or talk to our team about Canadian-hosted faxing.