In the United States, where healthcare providers are subject to HIPAA Privacy Rule, the use of ChatGPT with protected health information could lead to stiff penalties.
ChatGPT has garnered a great deal of attention in recent months. Briefly stated, ChatGPT is an artificial intelligence technology capable of composing natural language text, successfully passing college-level exams, or even writing computer code.
Developed by OpenAI and unveiled in November 2022, ChatGPT quickly emerged as a newsworthy technology. College students are using it to generate term papers, for example, challenging education leaders to seek alternate technologies that can detect whether a term paper appears to have been generated by AI.
ChatGPT has many legitimate uses as well that leverage its ability to programmatically make sense of natural language text. The technology could theoretically be used, for example, in conjunction with OCR software to decipher handwritten text, such as doctor’s notes in a patient’s medical records.
For now, though, that’s only a theoretical possibility. In the United States, where healthcare providers are subject to HIPAA’s Privacy Rule, the use of ChatGPT with protected health information could lead to stiff penalties. In fact, the creators of ChatGPT clearly warn against feeding their AI model with confidential information.
In other words, there is currently no way to use ChatGPT with protected health information (PHI) while still remaining HIPAA compliant. Healthcare providers and other covered entities cannot currently use the technology in any way that could potentially touch upon PHI.
Covered entities that are subject to HIPAA must always be mindful that the technology companies they work with should be fully prepared to take responsibility for safeguarding PHI. At WestFax, we understand HIPAA compliant fax inside and out. Our HIPAA compliant Healthcare Fax complies with the highest standards the industry has to offer.
Your fax platform provides a critically important communication link between your organization, the other organizations you interact with, and the patients you serve. At WestFax, privacy and security are central to everything that we do, including our business practices, policies, procedures and personnel training. With multiple options to integrate fax into your processes and applications, we offer maximum interoperability for organizations that manage patient information on a day-to-day basis.
Sign up today for a WestFax HIPAA Basic plan; or if you’d like to sign up for one of our plans, visit our Healthcare Fax page to learn more. Contact us today at 800-473-6208 to discuss your needs; we can help you understand how our HIPAA-compliant cloud fax can work for you.
Dropbox is a popular service for storing and sharing files. Covered entities that are subject to HIPAA should approach Dropbox with caution, though, just as they would with any other technology platform.
A whopping 5% of traditional on-premise fax transmissions fail to reach their intended destination. With reliable and deliverable communication being at the center of quality patient care, how can this staggering number be reduced?
Although it’s possible to take steps that make e-mail more secure, there are always some risks involved. Even encrypted e-mails might not always pass muster. If your organization plans to use e-mail to send protected health information (PHI), it»s important to consider the risks very carefully.