Setting up Allowed Senders for Email to Fax is the first step to allow your users or MFPs to send faxes through WestFax. It's quick and easy to add one or more users to one or more fax lines.
Here are the steps to set it up.(Note: You will need to be an admin-level user)
Once the senders are configured, faxing becomes as straightforward as sending an email to firstname.lastname@example.org (i.e. email@example.com), with the desired document attached. There are also additional options you can put in the subject line, check out this article for more.
If the email to fax successfully goes through, the user will receive a report (if you configured them to). If they get a message back stating "We're sorry. We could not send your fax.", it will contain the reason why the email to fax isn't going through.
Typically it's one of these two reasons:
If you have questions or need any assistance, feel free to contact us.
If you use Email to Fax you may have received an Email failed SPF validation message. You may be scratching your head wondering what this is about. Not to worry!
Great news! Last month, as you may or may not know we rolled out built in cover pages into the Print Driver and the Fax Console. Now we have integrated cover pages into Email to Fax. Now, adding a cover page is as simple as adding a little piece of text into your email subject.
As a society we still go through too much paper. Even in this digital age we are still inundated with paperwork and documents daily. In contrast, faxing has actually led the way in reducing paper waste with more usage of Fax to Email and online digital fax solutions.