HIPAA COMPLIANT FAX

HIPAA regulations impose physical, technical, and administrative security requirements on protected health information (PHI). For automated systems, this means that digital documents must be encrypted at rest on computer systems and in transit across data networks. WestFax employs the highest level of the most current data encryption standards: TLS 1.2 for data in transit, and AES 256 for data at rest. As these encryption standards evolve, WestFax evolves with them.

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How OCR Works
 

Enterprise Class OCR Engine for ultimate flexibility

Extract high volumes of unstructured data from your fax documents with ease and accuracy. Whether you are processing billing claims, medicare forms or legal agreements, WestFax has the OCR capabilities you need to scale your enterprise and improve automations.

Medical Remittances | Claims Forms | Legal Agreements | Prescriptions | & more

Learn more about OCR

Enterprise SSO / Active Directory Integration

All SSO platforms that support SAML 2.0 Protocol can be integrated with WestFax. We support Azure Active Directory, Microsoft On-Premise AD, Google Enterprise, okta, OneLogin, and other SAML 2.0 based SSO platforms. Whatever SSO solution you utilize we have the expertise to get you integrated.

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Single Sign On
curl request
 

Enterprise FAX API for advanced automations

WestFax offers powerful fax APIs you can customize to complement your software. Flexible coding options include a variety of popular languages and messaging protocols such as PHP, .NET, Java, HTML, SOAP, REST, and more. Seamlessly send faxes from within your applications without the expense of complicated custom hardware and software solutions.

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HIPAA Basic

MONTHLY PRICE

$14.99

Starter
500 Pages
$0.03 overage
1 User
Print to Fax Driver
BAA Available
Free Trial
Single Line Only
Standard Support
online only
Credit Card Only

HIPAA 1500

MONTHLY PRICE

$39.95

Growth Plan
1500 Pages
$0.03 overage
5 Users
Print to Fax Driver
API Access
BAA Available
$4.95/addl line
Standard Support
online only
Credit Card Only

HIPAA 3K

MONTHLY PRICE

$69.95

Medium Office
3000 Pages
$0.025 overage
25 Users
Print to Fax Driver
API Access
BAA Available
$4.95/addl line
Standard Support
online only
Credit Card Only

ENTERPRISE

MONTHLY AND YEARLY PLANS

CALL

ALSO AVAILABLE THROUGH WESTFAX PARTNERS
Priority Call Routing
PGP Security
Security Auditing Tools
Webhooks In/Out
EHR Integration
Cloud Fax Toolkit
Custom cover pages
Secure FTP Access
Unlimited Storage
24/7 Live Support
SLA Agreement

The WestFax Difference

  • EASY MIGRATION. EASY PORTING
    We have a lot of experience migrating customers from RightFax, Ring Central and more.
  • NO LONG TERM COMMITMENT
    No more complicated licensing or terms. Enterprise doesn’t mean expensive.
  • 100% CLOUD BASED PLATFORM
    No expensive fax server hardware. All features included by default. Send and Receive faxes in the cloud.
  • DEDICATED IMPLEMENTATION TEAM
    No more tech support roulette. We assign you a dedicated rep.
Download our HIPAA Security Matrix

DOWNLOAD OUR HIPAA SECURITY MATRIX
Download our report that distills the WestFax HIPAA compliance measures into an easy to digest format. HIPAA faxing has never been easier!

HIPAA Logo
  • PRIVACY RULE
    WestFax meets or exceeds the requirements of both the Security Rule and the Privacy rule. As a Business Associate, we have the policies and procedures as well as the physical and technical security safeguards that guarantee your compliance.
  • SECURITY RULE
    WestFax addresses each area of concern with cutting edge technology and rock-solid systems design. WestFax actively manages and audits its system to provide unsurpassed systems security and incident response. WestFax brings comprehensive compliance support that includes FISMA High / NIST SP 800-53, HIPAA, PCI-DSS Level 1, SOC 2 Type II, and SOC 3.
  • PHYSICAL SECURITY
    WestFax systems are deployed in secure SOC 2 compliant data centers. 24×7 guard staff and Video/DVR surveillance of facility and server cages. ID and Authorization are required to enter building, with extra biometric control of “private cloud” areas. Strictly controlled, logged and audited third-party access to the data centers.
  • UNIQUE USER IDENTIFICATION
    WestFax ensures the username is unique, and that each session providing access to data is authenticated. Password complexity policies are enforced to ensure that passwords cannot be guessed or compromised. WestFax user activity logging captures access and activity.
  • AUTOMATIC LOG OFF
    WestFax applications contain an idle timeout feature that will automatically log out users after a specified period of time. User access and permissions are reaffirmed every time the application is reopened. Applications are designed to prevent “remember me” features, removing the risk of password compromise.
  • AUTHENTICATION
    Existing user login requires a username and password. Access to secure messages can be further protected by a multi-factor authentication and administrator controlled Access Control List (ACL).
  • TRANSMISSION SECURITY
    The highest level of TLS encryption available for data in transit either through our secure website or secure API interfaces. WestFax supports TLS protected SMTP email with optional REQUIRE TLS extension in accordance with the IETF RFC 3207. FTPS and SFTP with TLS for safe and secure transport of documents to and from your existing servers.
  • ACCESS CONTROL
    ePHI data is isolated to servers and storage system in the WestFax “private cloud” environment. Software and systems require user passwords.
  • DATA INTEGRITY
    WestFax protects the integrity of electronic health information on its secure platform via end-to-end encryption and decryption of messages transferred over the TLS protocol. Signature protocol prevents data tampering while data is en route. To protect against destruction, all messages are securely archived on a central server after encryption.
  • DATA AVAILABILITY
    WestFax assures data availability by providing an online backup option for all data at rest. Redundant data centers and network paths provide always-on data availability.
  • AUDIT CONTROL
    Audit logs of external and internal system users are reviewed in real-time to proactively detect and prevent security issues with the online fax services. ID and Authorization are required to enter building, with extra biometric control of “private cloud” areas. Strictly controlled, logged and audited third-party access to the data centers. 24×7 guard staff and Video/DVR surveillance of facility and server cages.
HIPAA Compliant